Privacy Policy for Prancy Gems

At Prancy Gems, we value the trust you place in us. This is why we are committed to maintaining the highest standards for secure transactions and protecting the privacy of your information.

Collection of Personally Identifiable Information

When you register on our website, visit our store, or contact us, we collect your email address, phone number, and other personal details. This information allows us to:

• Record your wish lists, browsing history, and track your orders.
• Provide personalized offers and recommendations based on your interests and purchase history.

We may disclose certain personally identifiable information to third-party service providers to enhance your experience, including:

• Information you provide (e.g., name, email, phone number).
• Information we collect when you access our service, such as device details, location, and network carrier.

This information helps us to:

• Personalize your experience on the website.
• Perform behavioral analytics to improve our offerings.

Use of Demographic and Profile Data

Your personal information is used to:

• Fulfill your requests for services or products.
• Troubleshoot problems and collect any fees owed.
• Measure customer interest and inform you about offers (both online and offline).
• Customize your experience.

We also collect and analyze demographic data to continuously improve our products and services. Additionally, we use IP addresses to diagnose technical issues and efficiently administer the website.

Security Precautions

We implement stringent security measures to protect your personal data from loss, misuse, or unauthorized access. Whenever you access or update your account information, we ensure that secure server protocols are used.

Cookies

Cookies are small data files stored on your device to record certain aspects of your visit. At Prancy Gems, cookies help us deliver uninterrupted service. However, we do not use cookies to store personal information for external use.

Choice/Opt-Out

Prancy Gems offers all users the opportunity to opt-out of receiving non-essential communications (e.g., promotional messages). You can manage this option through your account settings.

Questions or Concerns?

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Phone: +91-8758682071 (Mon-Sat, 10:00 AM – 7:00 PM)
• Email: prancygems22@gmail.com
  

Details of the Registered Office

Prancy Gems
Office Address: Surat, Gujarat
Contact Information:

• Grievance Officer: Viken Gandhi
• Email: prancygems22@gmail.com
• Phone: +91 8758682071
• Office Hours: 10:00 AM – 7:00 PM (Monday to Saturday)